Sell More Clean-Air
Trucks and Buses

Increase your zero-emission vehicle sales by becoming an HVIP-approved dealer.

How to Participate

Become an HVIP-approved dealer and provide your customers with discounts on zero-emission vehicles at the point of sale. Individual training is required for each person who will process HVIP sales at your dealership or OEM location.

 

Steps to Become an HVIP-Approved Dealer

Follow the process below to get started. If you encounter technical difficulties with any step, contact us at [email protected]. For complete details on HVIP policies and eligibility requirements, review the most recent Implementation Manual.

01

Connect with HVIP Staff

New and Returning Dealers:

To begin the HVIP Dealer Training process, please use the Pre-Registration link. Once complete, you will receive an automated email which includes a link to the HVIP Dealer Training Learning Hub (Step 3).

Dealers/sellers must belong to one of the six eligibility categories as outlined in the Implementation Manual. Send your applicable category to [email protected] after completing the pre-registration form.

02

Study up on the Dealer Training Materials

The 2025 HVIP Dealer Training Guide is now available (below)!  

 

03

Dealer Training Learning Hub and Comprehensive Quiz

The link to the HVIP Dealer Training Learning Hub will be sent to the dealer after the completed Pre-Registration Form is submitted. Once the comprehensive quiz has been completed with 100% accuracy and within three attempts, the dealer will receive the Registration Form. Within the Registration Form, the dealer will upload their W-9, state-issued Dealer License, Business License (of 2+ years), and Manufacturer Authorization Letter. The Business License can be uploaded with the Dealer License. If the dealer has not completed the comprehensive quiz within three attempts, they will need to contact the Dealer Training team to discuss participating in a personalized Dealer Training session.

04

Complete your Training
with a Phone Call

Personalized Dealer Training sessions are required for those who do not to pass the comprehensive quiz within the HVIP Dealer Training Learning Hub in Step Three. After the training call, they will be sent the Registration Form in order for the dealer’s personal Voucher Processing Center (VPC) credentials to be provided. Dealers who have passed the comprehensive quiz will receive their VPC credentials when completing Step Three once they have submitted the Registration Form.

How the Voucher Process Works (Standard HVIP Funds)

01

Dealer completes the Voucher Request Form in the Voucher Processing Center when they have a valid Purchase Order completed for an HVIP-eligible vehicle. The voucher discount must be passed on to the purchaser at the time of the sale.

02

Voucher Request Form is reviewed by HVIP staff, who will contact the Dealer if any information is missing. Then, Dealer and Purchaser will sign the Terms and Conditions Form.

03

After the vehicle is delivered to the purchaser, the dealer will complete the required items on the Redemption Checklist in order to redeem the voucher. A voucher is valid for 18 months from the date of the request and must be renewed every 90 days once approved.

04

Once delivered and all paperwork is turned in, the dealer receives a check in the mail for the total voucher amount!

Manufacturer Resources

Telematics Requirement

The quarterly telematics reporting process is required from manufacturers for 3 years after a voucher is redeemed.

Telematics Instructions

Vehicle Eligibility

Any manufacturer of an on-road vehicle that meets HVIP technology requirements can become an HVIP eligible manufacturer. The HVIP Eligible Vehicles Catalog lists all vehicles currently eligible for a voucher. Before applying to CARB for HVIP vehicle eligibility (see Vehicle Application Forms), make sure you have an Executive Order. Also note that Zero-Emission Powertrain Certification (ZEPCert) will be required for all new applications submitted on or after January 1, 2023.

OEM Eligibility Contact

Deployment Spotlights

Spec sheets are great, but when fleets are considering purchasing a new vehicle, they want to understand how it will perform in the real world. That’s why HVIP is now sharing mini case studies, known as Deployment Spotlights. We plan to release additional Spotlights in the coming months. If you would like one of your vehicles to be spotlighted, please complete our form to get in touch with us!

Inquiry Form
Funding tools

Other Funding Resources

Explore public funding options beyond HVIP – from state agencies, air districts, and utilities

Implementation

Implementation Manual (IM)

From A - Z, our guide on how the project works

FAQs for Sellers

I represent a dealership. How do I apply for an HVIP voucher?

Dealers must apply and be approved as an HVIP-approved dealer before they can submit voucher requests on behalf of their customers. Any dealer or manufacturer who sells HVIP-eligible technologies should pre-register to begin the onboarding process as an approved dealer.

What is the Voucher Processing Center?

The Voucher Processing Center (VPC) is the online platform where approved dealers submit voucher requests for HVIP-eligible vehicles once they have a purchase order from their question. Questions about the VPC? Please email Dealer Training.

What are the steps to redeem a voucher?

The Redemption Checklist outlines all items that must be submitted and approved through the VPC for voucher redemption.

How can I check the status of my vouchers?

You can view voucher status, missing documents, and expiration dates in the VPC.

  • Dealer: Voucher Request by Status – A snapshot of your current voucher requests and their status.
  • Dealer: Vouchers by Status – Overview of your active vouchers and what stage they’re in.
  • Dealer: Vouchers in Pending Delivery – Shows how many vouchers are awaiting delivery.
  • Dealer Vouchers: Expiration Date – Highlights vouchers nearing expiration so you can take timely action.
  • Voucher Docs with Voucher Requests – Lists missing documents tied to your voucher requests.
  • Voucher Docs with Vouchers – Shows any missing paperwork needed to process your active vouchers.
Am I still an eligible dealer if my VPC account has been inactive for over a year?

A VPC account may be deactivated if a dealer has not logged in for over 365 days.
If you believe your VPC login has been deactivated, please email Dealer Training. The program administrators will likely require that you pass the HVIP Dealer Training Learning Hub and comprehensive quiz before your eligibility status is updated.

How can I check a purchaser’s fleet size to ensure eligibility?

SAFER Web is a tool to estimate the number of vehicles in a fleet.

Note: The SAFER System is not guaranteed to provide an accurate vehicle count but can be a useful tool for comparing the vehicle numbers in the tool to the numbers provided by the fleet.

Can vehicle sizes be updated on a voucher order after it is submitted?

No. Once a voucher request is submitted, along with the purchase order or other binding sales agreement representing a real vehicle, the order cannot be changed. Dealers may cancel the existing voucher and submit a new voucher request with the correct vehicle information if funds are available. Exceptions apply to school buses funded via the Public School Bus Set-Aside or ZESBI, for specific rules on those programs refer to Appendix G.

What is a Manufacturer Authorization Letter?

Approved dealers must provide an authorization letter verifying that they are authorized to sell a manufacturer’s technologies. A copy of email correspondence with the manufacturer stating that a specific dealership is authorized to sell specific vehicles from the HVIP vehicle catalog is sufficient. Manufacturers who are also acting as dealers are exempt from the requirement to submit this letter.

How long do I have to respond if someone requests voucher information from me?

Vehicle dealers must provide all requested voucher redemption information within 10 business days of receiving a written request. This applies to requests from prospective purchasers, CALSTART, Tetra Tech, or CARB.

How do I know if my voucher funding is secured?

When HVIP is open, both you and the purchaser will receive email updates at three key stages: when your request is submitted, when the review begins, and when funding is reserved.

If a vehicle is delivered, titled, or paid for, can a voucher request be submitted?

It is against HVIP policy to provide funding for vehicles that are delivered or paid for ahead of voucher requests. Please email HVIP for more information.

Can I share my VPC login with coworkers or use theirs to login?

No, you cannot share VPC logins within a dealership. Up to three individuals at dealerships can become HVIP-trained, but each individual must use their own login credentials. This allows for multiple individuals to sign off on paperwork for the same voucher and for each dealer to submit and track voucher requests on the VPC.

As an HVIP-Approved Dealer, who do I contact with questions?

Please email Dealer Training for any HVIP-related questions. They can help with adding new vehicles to the VPC, VPC access issues, verifying dealer information on the website, and policy questions. Note: VPC accounts may be deactivated if a dealer has not logged in for over 365 days.

Who do I contact for support with voucher requests and processing?

Please email Voucher Processing.

How does a vehicle become HVIP-eligible?

Vehicle eligibility is handled by the California Air Resources Board. Please email HVIP for more information.

Is retrofitting eligible for funding?

Yes, conversions of trucks and buses from internal combustion to zero-emission can be funded through HVIP. Please refer to the voucher tables for more information.

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